Loan Operations Specialist I
Who we are!FNBC Bank & Trust is a full-service community bank with a 100-year history of providing financial services, support, and leadership to our clients and communities throughout the Chicago metropolitan area.
We offer a full range of personal banking, commercial banking, lending, and wealth management services.
We are locally owned and locally managed.
Our independence is an advantage for our clients - it gives us the flexibility to tailor creative solutions for specific needs.
Our Loan Operations department located in LaGrange, Illinois is across the street from the historic Stone Avenue train station, making it an easy commute from Chicago and the near-west suburbs via the Metra West BNSF train line and nearby expressways.
We also have branch offices in Western Springs and West Chicago.
Loan Operations is a very close knit group.
We work collaboratively to get the job done for our internal and external customers while keeping a light and fun environment.
We are a family! What you will do!You will provide support to bank loan customers and all other operational functions of the lending area by responding to internal and external customer inquiries, resolving all types of operational issues and processing of various monetary and non-monetary loan requests.
You will also provide phone support and process various loan maintenance requests such as address change, auto-pay, ACH, etc.
You will adhere to Bank policies, procedures, and best practices, along with all State and Federal rules and regulations.
How you will do it! Scan and/or utilize pdf functionality to save items electronically on shared drives.
Paid Loan Processing:
Prepare release of cancelled loan documentation, prepare release of various collateral types, prepare loan payoff overages, manage paid loan filing system.
Insurance Portfolio Management:
Set up, monitor, and update insurance tickler data, follow up on expired/cancelled/reinstated insurance notifications with lender, agent and/or borrower.
Understand GL's and use of tickets for debit and credit transactions.
Loan Monetary Transactions:
process loan payments (P&I, Int & Esc), loan advances, loan pay downs, intra bank monetary transactions, wire transfers, participation payments, fees (i.
e.
, late charge fee waiver) and non-accrual/charge-off payments.
Review system reports; complete appropriate maintenance and resolution of any errors.
Engage in cross-training activities within the Loan Ops team to support workflow during peak times or absences.
Attend all suggested training and/or webinar classes as assigned.
May perform other duties as assigned to meet the ongoing needs of the bank.
Qualifications you will need! High School diploma or equivalent education.
1-2 years' experience in customer service within the banking environment or equivalent training and/ or experience.
A good understanding of bank operations.
It would be a bonus if you have!Experience with FIS as a core processor, including BIC report writing and Connections relay reports.
Our mission is to focus on our customers, help them achieve their financial goals, and to invest in our local communities.
FNBC Bank & Trust is an EEO/ AA/ VET/ Disability employer.
PI227685661 Recommended Skills Banking Services Customer Service Maintenance Portfolio Management Report Writing Training Activities Estimated Salary: $20 to $28 per hour based on qualifications.
We offer a full range of personal banking, commercial banking, lending, and wealth management services.
We are locally owned and locally managed.
Our independence is an advantage for our clients - it gives us the flexibility to tailor creative solutions for specific needs.
Our Loan Operations department located in LaGrange, Illinois is across the street from the historic Stone Avenue train station, making it an easy commute from Chicago and the near-west suburbs via the Metra West BNSF train line and nearby expressways.
We also have branch offices in Western Springs and West Chicago.
Loan Operations is a very close knit group.
We work collaboratively to get the job done for our internal and external customers while keeping a light and fun environment.
We are a family! What you will do!You will provide support to bank loan customers and all other operational functions of the lending area by responding to internal and external customer inquiries, resolving all types of operational issues and processing of various monetary and non-monetary loan requests.
You will also provide phone support and process various loan maintenance requests such as address change, auto-pay, ACH, etc.
You will adhere to Bank policies, procedures, and best practices, along with all State and Federal rules and regulations.
How you will do it! Scan and/or utilize pdf functionality to save items electronically on shared drives.
Paid Loan Processing:
Prepare release of cancelled loan documentation, prepare release of various collateral types, prepare loan payoff overages, manage paid loan filing system.
Insurance Portfolio Management:
Set up, monitor, and update insurance tickler data, follow up on expired/cancelled/reinstated insurance notifications with lender, agent and/or borrower.
Understand GL's and use of tickets for debit and credit transactions.
Loan Monetary Transactions:
process loan payments (P&I, Int & Esc), loan advances, loan pay downs, intra bank monetary transactions, wire transfers, participation payments, fees (i.
e.
, late charge fee waiver) and non-accrual/charge-off payments.
Review system reports; complete appropriate maintenance and resolution of any errors.
Engage in cross-training activities within the Loan Ops team to support workflow during peak times or absences.
Attend all suggested training and/or webinar classes as assigned.
May perform other duties as assigned to meet the ongoing needs of the bank.
Qualifications you will need! High School diploma or equivalent education.
1-2 years' experience in customer service within the banking environment or equivalent training and/ or experience.
A good understanding of bank operations.
It would be a bonus if you have!Experience with FIS as a core processor, including BIC report writing and Connections relay reports.
Our mission is to focus on our customers, help them achieve their financial goals, and to invest in our local communities.
FNBC Bank & Trust is an EEO/ AA/ VET/ Disability employer.
PI227685661 Recommended Skills Banking Services Customer Service Maintenance Portfolio Management Report Writing Training Activities Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
